Have you latterly received a text message saying you owe a FasTrak toll with a link to pay? Be careful – it could possibly be a scam.
These texts claim that customers owe Fastrak Express lane or toll fees and contain a link to a fraudulent website that asks for online payment. Do not click on the link or provide any personal information.
Attorney General Rob Bonta urges everyone to not fall for this text-based scam and spread the word.
What to do when you receive the fraudulent SMS:
- Do not click on the link.
- File a grievance: with the FBI, the Federal Trade Commission and the AG's office. Take a screenshot of the message that features the phone number the text got here from and the web site listed within the text.
- Delete any scam texts you receive.
- Check your toll account to confirm any amounts owed. Here is an inventory of California toll booths and their web sites Here.
What happens when you click on a link provided or provide personal information?
The AG's Office requires measures to guard your personal information and financial accounts. Call your bank and dispute any unknown charges.
“Scammers have gained the ability to impersonate legitimate companies and sometimes even link to legitimate websites. Currently, SMS toll scams are widespread, and if consumers know what to look out for, they can protect themselves from these tactics,” said AG Bonta. “I urge Californians to take practical steps to protect themselves from falling victim to scammers, including only visiting official websites and talking to friends and family who may be unaware of these dangers.”
Originally published:
image credit : www.mercurynews.com